Online Physiotherapy

What is Online Physiotherapy?

Our online “Skype Style” virtual appointments are designed for ANYONE who is unable to make it to the clinic for an in-person appointment.

Virtual online physiotherapy eliminates the need for travel and connects you to a registered physiotherapist remotely via a screen (cell phone, tablet or computer with a webcam) in your home for the same, quality appointment you would expect in person.

During your telehealth session, your registered physiotherapist will conduct a medical history, and perform an detailed assessment through observations, tests and movements.

We will diagnose your problem and create a treatment plan to help get you on the path to recovery.

Will Online Physiotherapy Work For You?

Virtual physiotherapy, also known as online physiotherapy, telephysio, telerehab among other names, can be helpful for many people, including for these common reasons:

  • You just had surgery and it’s difficult to get to the clinic
  • Professionals who are stuck at the office and can't get away for an hour
  • You want to avoid traffic, long travel times, and waiting rooms
  • New mom's trying to juggle newborn's schedules with life
  • You live in a community that does not have the specific service you need
  • You prefer the convenience of services in the comfort of you home
  • Someone living in a remote community with no local clinic

6 Ways Online Physiotherapy Treatment Can Help.

Through a secure video conference, your registered physiotherapist will:

  1. Assess your injury using observation, techniques and movements (like in the clinic) to assess your strength, range of motion, posture, balance, stability…and more;
  2. Assessment your problem;
  3. Provide you with guidance and advice on how to manage your injury;
  4. Provide a solid treatment plan to help you achieve your goals;
  5. Teach you self-treatment, exercises and stretches that will your reduce pain, muscle tightness and joint stiffness;
  6. Help you stay on track with your exercise program;

Benefits of Online Physiotherapy.

  1. Get treatment in the comfort of your own home or office
  2. Avoid long travel times, traffic and waiting rooms
  3. Reduce your time away from work 
  4. If you are having difficulty with mobility, it means less discomfort by eliminating travel
  5. Access specialized treatment that may not be offered in your community
  6. Save the cost of parking
  7. Save the cost and avoid the challenge of arranging child care

How Does Online Physiotherapy Work?

Through a secure video conference, you’ll be connected with one of our experienced physiotherapists. Your physiotherapist will perform an online physiotherapy assessment with you.

Your physiotherapist will  ask you questions about your injury or problem, as well as your medical history,  Your physiotherapist may also ask you to do a series of movements to assess your condition.

Based on the findings of this online physiotherapy assessment, an individualized  treatment plan will be developed to meet your specific needs.

A virtual online physiotherapy treatment program can be carried out over several sessions. Your physiotherapist will guide you on how often to book your appointments.  Your treatment plan may include self treatment techniques such as muscle release techniques or joint mobility techniques, as well as a home exercise program. A very important component of your recovery is education about your condition. This is something that will make up part of your tele physiotherapy treatment. It may include suggestions for making changes in your lifestyle and estimates of when you may be able to return to your regular daily routine, activities and sports.

We can provide a variety of virtual treatments:

  • Physiotherapy for all types of injuries, aches and pains
  • Post-Surgical Physiotherapy
  • Pelvic Health Physiotherapy
  • Concussion Rehab (provided by Physiotherapists specializing in concussion)
  • Rehab Pilates & Yoga
  • Brace Consultations

All of our virtual online physiotherapy treatment is provided by way of consultation, instructions, exercises and monitoring. Our physiotherapists can observe the progress that is being made during each virtual session and progress the treatment plan as needed to ensure you reach your goals.

Pilates and Yoga may be something that is considered as part of your treatment plan. If so, then our experienced instructors who specialize in these areas will be able to offer your virtual guidance. They will provide you with the instructions needed to carry out Pilates and Yoga based on your specific needs. They can observe you as you go through a session to ensure that you can do this correctly.

Frequently Asked Questions

All you will need is a device such as your laptop or mobile phone that has a camera and allows you to connect to the internet. We will advise you as to what program we are using to communicate with you.

There are a few things you will need to do to make your virtual appointment successful. Wear loose, comfortable clothing - shorts for a lower body injury and tank top for an upper body injury. Ensure you have a space that is clear, with room to move around.  You should have on hand any medical records and reports that pertain to your condition. You’ll also want to be in a well-lit, quiet and distraction-free. environment during your virtual physiotherapy session.

You don’t need a referral to become one of our patients, however some insurance providers do require a referral for reimbursement. Please check with your provider to confirm.

Your physiotherapist must be able to see the area that requires treatment. You will have to remove any clothing that may prevent this. If you wear loose clothing, most often, you will just be able to uncover that specific area. You will not be required to do anything that you are not comfortable with.

Most musculoskeletal injuries are assessed through the details of the injury and observations. This can be achieved in the virtual setting. The answers you provide to the questions being asked by our specialists give them the guidance they need to complete their physical observations and assessment. These are the same methods that would be used in our clinical setting.

Many insurance companies cover the cost of a virtual physiotherapy session.  Please ask us and one of our administrative staff would be happy to help you confirm if your provider covers virtual physiotherapy sessions.

Physiotherapy treatments are usually based on a comprehensive plan that is designed according to your specific goals.


These can include the gathering of information through a physiotherapy consultation. Then ongoing observations to determine if the series of instructions are aiding in your recovery. You are encouraged to be proactive in your recovery, and this is done through the instructions you are given, such as structured exercises,  and a change in lifestyle along with other suggestions.


Just as important is the support you will receive that is ongoing through your complete recovery. All of this can be delivered to you by our highly experienced and trained professionals using virtual physiotherapy as a valuable tool.

Free Discovery Session

We offer a free discovery session to ensure online physiotherapy is right for you. Call us now to set up your free discovery session so we can get you back to doing what you love!