FAQs
Is the Back Pain Relief Clinic covered by insurance?

Yes, the program is covered by most extended health insurance plans under your coverage for physiotherapy or chiropractic services. Every plan is different in terms of coverage so it’s a good idea to contact your insurance company to ask how much they cover. If you need help or have questions please call us and our patient experience coordinates would be happy to help!

Do I need to get imaging (MRI, xray, etc) before my appointment?

If you have imaging results please bring the reports with you to your appointment as it will help our specialist provide you with a more complete and accurate care plan. But don’t worry if you haven’t had imaging because our specialist will refer you to get any imaging if it’s needed.

How long does it take to recover from whiplash?

Everyone is different when it comes to recovering from whiplash. It will depend on the exact nature or your specific accident and injury. Most people do recover from whiplash within a few weeks, but others may take several months to get better. Physiotherapy treatment can help to speed up recovery from injury and prevent long term damage.

What is the best whiplash treatment?

Once your doctor has ruled out serious injury, you can use heat or cold applied to the neck for 10 – 15 minutes every 3 hours. Physiotherapy treatment will help relieve your pain, restore your neck range of motion and speed up the healing process.

What are the symptoms of a whiplash injury?

The typical symptoms of a whiplash injury include neck pain, neck stiffness, headaches, tenderness in the shoulders and upper back, fatigue, and tingling or numbness in one or both arms. You might also experience dizziness, problems with your balance or ringing in your ears.

What are the symptoms of a vestibular problem?

Common symptoms of vestibular dysfunction include:

Can I get treatment at home?

Yes you can! We provide in-home physiotherapy treatment and occupational therapy in West Toronto, Etobicoke, Mississauga, Oakville, Burlington, Brampton and Milton. If you’d like more information about receiving your treatment in your home contact us at (416) 760-8280, or contact us to learn more

Is Vestibular Physiotherapy Treatment covered by Insurance?

Vestibular Physiotherapy is a type of physiotherapy treatment and most extended health insurance plans cover the cost of physiotherapy visits. Every insurance plan is different so we recommend you check with your insurance company to confirm what your specific coverage is.

Our Patient Experience Coordinators can help you with this process, and if your plan allows it, we can even submit the cost of the treatment directly to your insurance company to make the process easier for you.

Who can enroll in our programs of care?

If you’ve been injured in a car accident you are likely eligible to enroll in our programs of care. There are, however, some exclusion criteria.

To confirm if you’re eligible contact our clinic today.

Can patients with vertigo be treated at home?

Occasionally vertigo can be treated from home, especially if you have BPPV. However, it’s crucial that you identify which part of your vestibular system (inner ear) is affected and choose the proper repositioning procedure to correct it.

Who pays for treatment after a car accident?

Your insurance company will pay for the medical treatment you need after a car accident. We’ll submit a treatment plan to your car insurance provider and we’ll bill them directly.

If you have a private insurance benefits plan, we’re required to send the invoices to your extended health insurance provider first, and your car insurance provider will pay any remaining balance. Our office manager will help you with all of this.

Do physiotherapists do vestibular rehabilitation?

Yes, physiotherapists that have specialized training in vestibular disorders and treatment provide vestibular rehabilitation therapy. Specialized training is usually post-graduate training with courses and certifications.

Does my insurance benefits plan cover chiropodists?

While every insurance plan is different, typically plans do include coverage for chiropodists. We always recommend you check with your insurance company to confirm the specifics of your plan so you know how much you’re covered for each year.

Insurance can be confusing, so you have any questions please contact our office and we can help!

Do Chiropodists make custom orthotics?

Yes, chiropodists (and podiatrists) are the only regulated health professionals in Ontario whose scope of practice includes the provision of custom orthotics.

Custom orthotics are one of the tools a chiropodist can use to treat your foot, ankle and leg pain. Orthotics correct your foot alignment and improve gait to alleviate pain and discomfort due to abnormal foot function, mechanics or structure.

Are pelvic floor exercises safe during pregnancy?

Pelvic floor exercises are usually safe during pregnancy. They can help you strengthen those muscles that support your bladder and other important areas. Just make sure you're doing them right and talk to your pelvic floor physiotherapist if you have any worries or specific health issues. They'll give you the best tips to do these exercises safely.

Is an internal exam needed for pelvic floor physiotherapy?

An internal exam during your pelvic floor physiotherapy visit is usually recommended because it allows the physiotherapist  to properly assess and treat the structures of the pelvic floor that cannot be palpated externally. If for any reason you're not comfortable with an internal exam just let your therapist know and they can use external methods and exercises to help you.

How soon after birth should I see a pelvic floor physiotherapist?

It's a good plan to see a pelvic floor physiotherapist in the first six weeks after having your baby. They'll check your pelvic floor muscles and make sure everything's going well. But the exact timing can depend on your situation, so it's best to talk to your healthcare provider about when it's right for you. And if you have any concerns or issues after giving birth, don't hesitate to reach out to a pelvic floor physiotherapist to get the help you need.

Why Is the Pelvic Floor Important? 

The pelvic floor is important because it plays a large role in some important functions of your life. Here are the top 6 functions that the pelvic floor helps with:

  • Bladder control and bowel control
  • Sexual function
  • Pregnancy
  • Controlling your breathing
  • Stabilizing your trunk and hips
  • Managing low back pain
Is walking good for hip and knee pain?

In general, walking is usually an exercise that’s good for virtually all people to participate in. It’s easy to do, doesn’t require any athleticism, and best of all it’s free!

Additionally, science has shown that walking has a positive effect on nearly all aspects of life, including pain, stress, and mental health. These benefits make it difficult to NOT recommend walking to everyone.

However, there are specific scenarios where walking may aggravate your symptoms, like in the case of particular joint or tendon problems.

A physiotherapist can help you understand the cause of your hip and knee pain and explain whether you need to avoid walking in certain circumstances.

For instance, someone who’s experiencing hip pain due to tendinopathy may be told to avoid walking uphill or downhill. That’s why speaking to your physiotherapist about your hip and knee pain is essential.

If I wait, will my back pain go away on it’s own?

It’s unlikely, we all have our ways and habits, and going to see a physiotherapist or a chiropractor for treatment sooner than later will help to fix whatever is causing the problem.

Do I have arthritis in my hip or knee?

Osteoarthritis (OA) typically presents itself in a specific way which makes it relatively straightforward for your physiotherapist to diagnose.

The most prevalent signs of OA are pain and stiffness, especially after periods of inactivity such as a desk job or sleeping. These symptoms also typically disappear after some activity.

Other signs include redness, swelling, and decreased range of motion. You may also hear or feel clicking or grinding in the joint.

Rheumatoid arthritis has additional signs, such as a symmetrical pattern in which the same joints are affected almost equally on both sides of your body. You may also experience a fever and the stiffness that is typically seen with arthritis can last longer than 30 minutes.

Arthritis can also be diagnosed using X-Ray imaging as well as specific blood tests. However, these tests are typically unnecessary, as a physiotherapist can usually detect arthritis quite easily.

There are several other more complex and severe forms of arthritis as well which have additional signs and symptoms. That’s why it’s important to speak to a physiotherapist who can determine what type of arthritis you may be suffering from and how to best manage it.

How to Choose a Pelvic Floor Physiotherapist? 

Choosing a pelvic health physiotherapist is a big decision. Here are some important things to look for when choosing a pelvic floor physiotherapist:

  • They have completed specialized training in the assessment and treatment of the pelvic floor 
  • They are rostered with the College of Physiotherapists of Ontario to provide pelvic health assessment and treatment
  • They make you feel comfortable, safe and heard
  • They have a strong foundation in orthopedic physiotherapy (treating muscle, bone, ligament injuries and pain in other parts of the body such as your back and hips)
  • They have a strong foundation in how the pelvic floor muscles relate to and function with other parts of your body
  • They consider the physical, emotional and cognitive aspects of your health
  • They offer a free first time phone call to answer any questions you may have

At PhysioPlus Health Group. we’re dedicated to answering any questions you have.

Contact us to book a complementary 15 minute phone call with a pelvic health physiotherapist and ask us anything.

What caused my back injury?

Often back injuries are caused by lifting too much weight or lifting something improperly. This can injury ligaments, tendons or muscles in your back. A physiotherapist or chiropractor can help relieve your pain.

Can hip and knee pain be related?

Hip and knee pain can sometimes be related, but not always. For instance, you may be experiencing hip and knee pain because you have arthritis in both those joints, which are usually unrelated.

However, in some instances, your pain may radiate from a nearby joint. For example, low back pain, hip pain, and knee pain can all refer to the hip or knee.

In other instances, if you have an issue in the hip or knee joint, this may result in certain compensations which can put more stress on the adjacent joint.

Moreover, there are many myofascial (muscle and other soft tissues) tissues that travel through both the hip and knee joints. If an issue exists in one of these myofascial chains, then you may experience pain in both joints.

How many shockwave treatments will I need?

Typically, most people need 3-6 treatments at weekly intervals however, the number of treatments required can vary depending on how long you’ve had the injury and how severe it is. Our sports doctors or physiotherapists will assess your condition and provide you with an estimate of the recommended number of treatments required to effectively treat your condition and prevent it from coming back.

Is shockwave therapy covered by insurance?

Yes, it can be covered. The treatment will be invoiced under the license of the treating therapist. If you have extended health insurance for physiotherapy or chiropractic treatment, it should be covered by your plan.

How Does Virtual Physiotherapy Work?

Through a secure video conference, you’ll be connected with one of our experienced physiotherapists. Your physiotherapist will perform a virtual physiotherapy assessment with you.

Your physiotherapist will ask you questions about your injury or problem, as well as your medical history, Your physiotherapist may also ask you to do a series of movements to assess your condition.

Based on the findings of this virtual physiotherapy assessment, an individualized treatment plan will be developed to meet your specific needs.

A virtual physiotherapy treatment program can be carried out over several sessions. Your physiotherapist will guide you on how often to book your appointments. Your treatment plan may include self treatment techniques such as muscle release techniques or joint mobility techniques, as well as a home exercise program. A very important component of your recovery is education about your condition. This is something that will make up part of your tele physiotherapy treatment. It may include suggestions for making changes in your lifestyle and estimates of when you may be able to return to your regular daily routine, activities and sports.

What does Pilates do that other types of exercise don’t?

Pilates distinguishes itself from other forms of exercise through its core-centric approach, emphasizing a mind-body connection and whole-body conditioning. Unlike traditional workouts, Pilates targets deep core muscles, fostering better posture and spinal alignment. Combining strength, flexibility, and balance, Pilates provides a comprehensive fitness regimen that reduces the risk of injury and improves overall physical function. The low-impact nature of Pilates is particularly beneficial, making it suitable for individuals of all fitness levels and a valuable tool in rehabilitation. Additionally, the use of specialized equipment enhances resistance and support, allowing for varied workouts tailored to individual needs and goals.

What is a typical private Pilates session like?

In a Pilates private session, our certified Pilates instructors provides personalized guidance tailored to the individual's specific fitness goals and needs. The session typically begins with a discussion about the client's objectives and any physical limitations. The instructor then leads the client through a series of Pilates exercises, often utilizing specialized equipment such as the Reformer or Cadillac. These exercises focus on core strength, flexibility, and posture, with the instructor providing hands-on adjustments and cues for proper form. The session encourages a mind-body connection and allows for a highly customized and intensive Pilates experience.

What is the difference between Physio-Pilates and Fitness Pilates?

Physio-Pilates and Fitness Pilates share a foundation in Joseph Pilates' principles of core strength, flexibility, and mind-body connection. However, their applications and contexts differ significantly. Physio- Pilates is a specialized form used in rehabilitation settings under the guidance of physiotherapists or healthcare professionals. It's tailored to address specific injuries, chronic conditions, or post-surgery recovery, focusing on targeted exercises to improve physical function and alleviate pain.Fitness Pilates, on the other hand, is a broader fitness regimen that caters to overall well-being, flexibility, and body conditioning. The key distinction lies in their purpose, with Physio-Pilates addressing therapeutic needs and Fitness Pilates emphasizing general fitness and strength.

Do I need equipment for in-home physiotherapy or pilates?

Our in-home physiotherapy and pilates therapist will bring all the equipment necessary for your appointment and follow-up visits. So no need to worry about purchasing any equipment or tools. Our therapists are also very good about finding items within your home that can double as therapy tools if needed.  

If you do own a few therapy tools and aids such as therapy balls or bands, you can let our therapist know during the first visit as they may want to incorporate them into your home exercise program

Where in my home is in-home physiotherapy performed?

In-home physiotherapy can be performed anywhere you feel comfortable within your home or home environment. Most often, we use a common living space such as your living room. If you have a home gym or live in a condo with a gym, your therapist may utilize the gym space when applicable.

Can physiotherapy be done at home?

Absolutely! In-Home Physiotherapy at home, also known as Physiotherapy At Home, is physiotherapy performed within the comfort of your own home, performed by a trained and licensed physiotherapist.

Will my insurance plan cover the cost of treatments?

Most extended health insurance plans cover the cost of the services in our clinic. The extent of coverage varies greatly from one plan to another, so be sure to call your insurance company to confirm the details of your coverage. If you are being treated for injuries sustained in a car accident, we may be able to bill the cost of treatment directly to your insurance company. Our office manager would be pleased to help you with any questions you may have.

When will I notice relief?

Each patient’s diagnosis is different, so together with your referring physician, our therapist will develop a plan of care that is right for you.

Your plan of care and number of visits will be determined during your first visit and explained to you by your practitioner.

What should I wear for my PT treatments?

Dress comfortably in clothes that allow easy access for the therapist to examine your problem areas.

For treatments, loose-fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.

How long should I expect my appointments to be?

The amount of time will be based on your specific needs, and our therapist will discuss this with you. You will most likely see your therapist once or twice per week to begin with, and as you progress through treatment, your sessions will be more spread out.

What should I know about physiotherapy treatments?

With physiotherapy, it’s important to know that the overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.

Our physiotherapists evaluate your movement patterns, identify the cause of your pain, and work to manage or eliminate it altogether.

Physiotherapists are trained medical experts when it comes to musculoskeletal and sports injuries. They work closely with physicians to make sure that your treatment plan is as efficient and effective as possible. Physiotherapy is a medical, hands-on approach to relieving pain and restoring function.

While every patient’s condition and pain is unique, our physiotherapist will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels.

Are PT treatments uncomfortable?

Good communication with our therapist will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.

Physiotherapy is not meant to hurt, but to relieve pain! There is a chance, however, as you restore your mobility that your pain levels will fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering.

Rest assured that this is a normal response to physiotherapy treatment and not a cause for concern.

Will physiotherapy help me find relief?

Sure you can! Everyone can benefit from physiotherapy. By working with you and your doctor, we can discuss your options and help determine if physiotherapy will be the right choice for you. Call us today to discuss your current condition or request an appointment now.

How can I know if you treat my condition?

Rest assured, our therapists are well trained to evaluate and treat your condition.

Our physiotherapists have graduated from accredited physiotherapy programs and are licensed. Depending on the university, the physiotherapy program is either a master’s or doctorate level degree.

Physiotherapists have years of university-level training in anatomy, physiology, kinesiology (the study of joint movement), neurology, and many of the other medical sciences. You’re in good hands!

How do I go about scheduling an appointment?

Our scheduling is easy and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today at (416) 760-8280 or click here to request an appointment.

How can I begin treatments with a physiotherapist?

Our clinic in Bloor West Village and The Kingsway prides itself on providing a positive, encouraging environment with well-trained, friendly staff. We are confident in our ability to help you reach your goals and live a pain-free life.

You have the right to receive physiotherapy at any facility you choose. At PhysioPlus Health Group, you will receive the highest quality care while achieving the results you are in search of.

Who provides licenses for Physio, Chiro and Massage in Ontario?

All of our therapists are registered with their respective regulating bodies in order to practice in Ontario.

The College of Physiotherapists of Ontario regulates all of our physiotherapists

The College of Massage Therapists of Ontario regulates all of our RMTs

The College of Chiropractors of Ontario regulates all of our chiropractors.

Additionally, we require that all of our therapists stay up to date with professional development courses and activities. We provide an open and supportive environment to allow our therapists to continually improve their skills and stay up to date with research and the latest, most effect treatment approaches.

Do I need a doctor’s referral to get physiotherapy treatment?

No, you don’t need a referral in order to receive treatment. Some insurance companies may ask for a doctor’s referral in order for them to reimburse you.. Call your insurance provider to confirm details.

Will my foot pain go away on its own?

It depends! If your foot pain is mild, they can heal on their own if you use some at home treatments. If you have severe foot pain that seems to be lingering and won’t go away on its own, you may need to seek professional care for tests and treatment.

How do I know if I need orthotics?

There are many different types of orthotics and determining which one is right for you is based on the cause of your pain, the activities you participate in, as well as your overall preference.

A chiropodist is a foot specialist who can assess your feet and determine which type of orthotics is best for you. If you are suffering from foot pain and you think orthotics could benefit you, book an appointment with our highly trained chiropodist today.

When Should I see a Chiropodist about my foot pain?

If you are suffering from any of the following, you should seek medical attention from a doctor: 

  • Foot pain when you walk or run
  • Pain that makes it difficult to complete daily activities
  • Frequent swelling and redness in the feet 
  • Visible deformity in the foot
How Do I Book An Appointment with a Chiropractor?

Click here to book your assessment at our conveniently located clinic located between Bloor West Village and the Kingsway so that you can get back to doing the things you love to do, pain-free!

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Are chiropractors doctors?

Chiropractors are healthcare professionals that have a minimum of 7 years of post-secondary education plus other requirements to be a member of the College of Chiropractors of Ontario (CCO).

As members of the CCO, chiropractors are titled doctors of chiropractic care.

They aren’t medical doctors, but have completed many years of training so that they can successfully treat issues related to your body.

Can chiropractic adjustments cause arthritis?

There’s no evidence to prove that chiropractic adjustments cause arthritis.

In fact, chiropractic care can actually improve symptoms for some types of arthritis like osteoarthritis. It can help your reduce your pain and restore mobility in your joints.

Chiropractors take extra care if you have some inflammatory types of arthritis like rheumatoid arthritis to prevent your joints from experiencing a flare up during treatment.

A chiropractor will carefully consider your specific type of arthritis and create a safe treatment plan to help treat and alleviate your pain if you have arthritis.

Some treatment that could be included in your treatment plan to help with your arthritis-related pain and stiffness include mobilizations, soft tissue massage, ultrasound, acupuncture, electrotherapy, and more.

How do I know if I need to see a Chiropractor?

As mentioned above, chiropractors can treat a wide variety of injuries and conditions. Chances are if you are experiencing musculoskeletal pain or range of motion limitations, a chiropractor can help you find some relief. The best way to know for sure is to book an initial appointment with a chiropractor so they can perform an assessment for you.

Is Chiropractic Care Covered by OHIP?

Chiropractic care isn’t covered by OHIP, but a lot of extended health insurance plans cover chiropractic care.

Some clinics directly bill many major insurance companies.

Contact your insurance company directly if you don’t know if your plan covers chiropractic care.

Do I Need a Referral to See a Chiropractor?

You don’t need a referral to see a chiropractor in Canada!

Chiropractors are independent healthcare members that you can see without a referral from a doctor.

Chiropractic services are covered by many extended healthcare plans.

Your insurance company might require a doctor’s referral for the appointment to be covered by your insurance plan. Please contact your insurance company or employer directly to confirm details about your insurance coverage.

How Many Chiropractic Visits Does It Take to Feel Better?

A good chiropractor’s goal is to quickly make you feel better in as little visits as possible.

Many patients notice that they get some pain relief right after one session. However, it usually takes at least several sessions to make long-lasting changes to your pain.

The number of visits it takes to completely fix your condition depends on factors like when your condition started, the type of condition you have, and some other lifestyle factors.

More simple conditions can take a few weeks to resolve, and more complex conditions may take a few months or longer.

The chiropractor will assess and diagnose your condition during your initial visit. Then, they’ll give you the estimated number of visits it’ll take to create long-term changes and improve your overall function.

How long does it take for vestibular physiotherapy to work?

Some vestibular conditions, such as BPPV, can be cured in as few as 1 to 3 visits, while other conditions may take longer. We often see patients 1 to 2 times a week to start with, and then decrease the frequency as you progress.

Performing the exercises regularly is an important part of the treatment plan in vestibular rehabilitation therapy. This means the more regular you are with your exercises, the faster and more complete your recovery will be.

At PhysioPlus Health Group, we take your specific diagnosis, goals and lifestyle into consideration when creating your plan of care and home exercise program.

Do physiotherapists treat vertigo & BPPV?

Yes, vestibular physiotherapists have specialized training in treating all types of vestibular disorders including BPPV and the treatment of vertigo. Specialized training in Vestibular Physiotherapy is usually post-graduate training with courses and certifications.

What’s the difference between dizziness and vertigo?

Dizziness is an umbrella term that can mean many different things or symptoms to different individuals. Therefore, it's always better to use more descriptive terms when talking to your healthcare provider.

For instance, dizziness can mean light-headedness, imbalance, vertigo or disorientation. On the other hand, vertigo is the sensation that you or your environment is moving.

How is Vertigo treated?

Specific head (or repositioning) maneuvers are used effectively in the treatment of vertigo in the case of BPPV. The specific exercises that are used in your treatment options will depend on your symptoms, diagnosis and goals.

What are the symptoms of vertigo?

By definition, vertigo is the sensation of you or your environment moving. The symptom of vertigo will vary from person to person, however, you may feel:

Patients with vertigo often have spinning, tilting, swaying, Rocking along with dizziness, nausea and/or vomiting.

Vertigo that is due to BPPV is often triggered by changes in your head position, such as when you lie down, turn over in bed, or look up. BPPV vertigo symptoms typically last for less than a minute.

If your vertigo tends to last a few minutes, a few hours or a few days, it’s more likely that your vertigo is coming from another vestibular disorder like vestibular neuritis, vestibular migraines or Meniere’s Disease.

What is the main cause of arthritis?

Normal wear and tear on the cartilage from  day-to-day activities and sports causes osteoarthritis, one of the most common forms of arthritis. It typically affects people over 45 years of age, but an injury can lead to arthritis developing earlier.   

Can arthritis be cured?

Arthritis cannot be cured, but an effective arthritis treatment plan can help you manage your symptoms so you can move better and get back to the activities you want to do. The goals of arthritis treatment are to control pain and other symptoms, minimize joint damage, slow the progression and maintain or improve strength, mobility and function.

What are some signs of Arthritis?
Is physiotherapy treatment covered by my insurance?

You’ll be happy to know that physiotherapy is covered by MANY extended health insurance providers! The amount of coverage varies from one plan to another, so please contact your insurance company directly for details.

We know that insurance coverage can sometimes be confusing. That’s why at PhysioPlus Health Group, we’re able to submit claims for our physiotherapy services to your company on your behalf!

In addition, if you’re being trained for injuries due to a motor vehicle accident, we’re able to bill the cost of your physiotherapy treatment directly to your insurance company.

Our office manager will be happy to help you with any questions you may have about insurance coverage for our service, just call us at (416) 760-8280 today

Is Physiotherapy hard?

In short: yes, and no.

The pain-free active lifestyle you want is not always easy to obtain, especially if you’re someone living with chronic pain or an illness that restricts your mobility.

If the very idea of going out and exercising with your aches and pains leaves you feeling uncomfortable, know that you’re not alone. However, there is, fortunately, a simpler solution to gaining the active lifestyle you desire.

Physical activity is the hardest aspect to get in the habit of doing, especially if you are being held back by chronic pain. Some people try to mask their symptoms with anti-inflammatory or pain-relieving medications, while others, unfortunately, give up on the idea of being active altogether.

With the help of a Physiotherapist from our Bloor West Village and The Kingsway clinic it is possible to reclaim your pain-free, healthy lifestyle, and get back to doing the activities you love. Maintaining a healthy lifestyle takes work, but once you get into the groove of it, it becomes much easier.

How long does a physiotherapy session take?

Your first physiotherapy appointment typically takes around 60 minutes and follow-up appointments are usually around 30 minutes. The first physiotherapy appointment tends to be longer because your physiotherapist conducts a thorough initial assessment in order to diagnose your condition and create a unique treatment plan that’s optimized for your personal recovery

What kind of problems do physiotherapists treat?

Physiotherapists are experts in preventing and treating different injuries and conditions. Some examples of problems that physiotherapists treat include neck and back pain, vertigo and dizziness, concussion symptoms, pelvic health issues, Parkinson’s disease, multiple sclerosis, post-surgical pain and loss of function, arthritis, lung problems, sprains and strains, and more!

What should I bring to my first physiotherapy appointment?

Each clinic is different, but there’s a couple of things that would be a good idea to bring. Bring any health forms or documents that your clinic requires, insurance information if needed, and make sure that you’re wearing comfortable clothes that you can move around in. Loose-fitting clothing and athletic footwear are great choices to ensure that your physiotherapist can properly assess the way that you move.

Is the Back Pain Relief Clinic covered by insurance?

Yes, the program is covered by most extended health insurance plans under your coverage for physiotherapy or chiropractic services. Every plan is different in terms of coverage so it’s a good idea to contact your insurance company to ask how much they cover. If you need help or have questions please call us and our patient experience coordinates would be happy to help!

Do I need to get imaging (MRI, XRAY, etc) before my appointment?

If you have imaging results please bring the reports with you to your appointment as it will help our specialist provide you with a more complete and accurate care plan. But don’t worry if you haven’t had imaging because our specialist will refer you to get any imaging if it’s needed.

Can back pain be cured using painkillers?

Painkillers can help some people deal with the excruciating pain and discomfort that low-back pain can plague us with.

However, it doesn’t work for everyone. Even if it does work for you, it’s usually not recommended to use painkillers for prolonged periods of time and it’s best to discuss painkillers with your doctor.

Moreover, taking painkillers for back pain only masks the pain rather than getting to the root of the problem. It’s more of a “band-aid” solution to the problem.

Low back pain can have a variety of interplaying causes behind it which won’t be addressed by simply swallowing painkillers.

That’s why having the expertise of a physiotherapist or chiropractor is vital in understanding the true reasoning behind your pain.

Physiotherapists and chiropractors have specialized knowledge and tests which can determine the cause of your back pain and the best course of action to provide you with relief.

Is my back pain a serious issue?

Back pain is the most common chronic pain issue that people suffer from and is also the number one cause of disability in Canada.

It’s important to understand that back pain can have countless causes and often there is more than one cause.

Most importantly, back pain is rarely a cause for concern. Your doctor, physiotherapist, or chiropractor is specially trained to be able to determine if your back pain stems from a serious issue, such can cancer, vascular compromise, or other serious pathologies.

When back pain is resulting from a dangerous source, there are typically so-called “hallmark signs” that your healthcare professionals can identify.

Be sure to visit a physiotherapist or chiropractor to find out how they can help you conquer your back pain or if it’s a very rare case in which you need more urgent care.

What is the most common reason for back pain?

As explained previously, back pain has many different sources and usually isn’t because of just one cause. 

The most common reasons for back pain, however, are usually prolonged poor postures due to work and lifestyle as well as straining the back by doing too much.

Due to office jobs, standing jobs, or not having a job, some of us spend too much time in the same posture throughout the day. 

The spine is designed to move and by not moving it adequately, you’re depriving your spine of what it needs, and this can lead to back pain.

On the other hand, just like your knee shoulder tendons or ankle ligaments, doing “too much, too soon” can also cause an acute strain on the back. 

If you haven’t lifted anything more than 10 pounds over the past few months and then suddenly ask your back to move 20lb boxes to your new apartment, chances are your back may not like it!

Physiotherapists and chiropractors are experts in understanding and managing different causes of back pain, so make an appointment today to start your journey to recovery.

How long will it take for my back pain to get better?

Different causes of back pain need different therapies, different exercises, and different recovery paths. 

On top of that, everyone is different. Your back is different from everyone else’s back. Additionally, back pain is a result of a multitude of different reasons. 

That’s why predicting the recovery rate of back pain is next to impossible. 

With that said, most back pain can resolve fully or almost fully within 2-8 weeks. This is quite a wide range of time, and rightly so. Your recovery depends on many things:

Age, sex, work, anatomy, diligence with exercises, stress, sleep, nutrition, and so much more.

If I wait, will my sciatica go away on it’s own?

It's unlikely, we all have our ways and habits and going to see a physiotherapist or a chiropractor for treatment sooner than later will help to fix what ever is causing the problem.

What can I do to help my sciatica myself?

You may find some temporary or mild relief by walking as that may help with the inflammation although this is definitely not a cure. To really solve your issues you need to see a physiotherapist or a chiropractor.

What is the main cause of shoulder pain?

The three most common causes of shoulder pain are rotator cuff related issues, adhesive capsulitis (frozen shoulder), and shoulder dislocations or subluxations. 

If your shoulder pain is due to a dislocation or subluxation, it won’t be hard at all to tell and medical care should be sought out immediately. 

However, rotator cuff related problems and frozen shoulder can present with a lot of the same signs and symptoms. 

Not to worry though, as a physiotherapist has received tons of training on determining the cause of YOUR shoulder pain and the best way to treat it.

Do I have a rotator cuff tear?

Rotator cuff issues can be tough to detect and treat on your own. However, physiotherapists have many tools at their disposal to be able to determine the reasons behind your shoulder pain.

Rotator cuff tears and/or inflammation are one of the most common causes of shoulder pain. They present specific signs and symptoms that your physiotherapist can look for.

Should I heat or ice my shoulder?

Shoulder pain is complex and multifactorial. This means that your shoulder pain may or may not also have an inflammatory component.

That’s why it’s important to discuss your shoulder pain with your physiotherapist so they can determine the factors that are contributing to YOUR shoulder pain.

However, most shoulders can respond to both ice and heat as shoulder pain tends to be a more chronic issue (except in cases of a dislocation). 

The simplest advice is to pick whichever gives you the most comfort and relief and do that. 

Some people prefer the relaxation that heat provides, while others might prefer the numbing effect of icing. 

An alternative option is to do contrast treatments, which flips back and forth between ice and heat to provide the best of both worlds. If you haven’t tried this option yet, then give it a go!

What is the best treatment for shoulder pain?

The complexity of shoulder pain makes recommending a single treatment option very difficult. However, if there’s one thing that has proven to be effective for virtually any musculoskeletal condition, it’s movement!

Exercises aimed at increasing your shoulder range of motion, coordination, and strength are almost always used when treating any kind of shoulder problem. 

Unfortunately, knowing the specific exercises you need to do for your shoulder pain can be quite difficult. Fortunately, the expertise of physical therapists who are movement specialists can help guide you with this. 

Your physiotherapist knows exactly the exercises you should be doing and other movements that you should temporarily be avoiding to best address your shoulder pain.

Can You Walk With a Torn ACL?

Walking with a torn ACL is possible, but it can be painful and may cause further damage to the joint. After the pain and swelling subside, and if there is no other injury to your knee, you may be able to walk in straight lines, go up and down stairs, and potentially jog in a straight line. However, it's important to avoid turning, twisting, or pivoting on the knee, as this can lead to buckling or further injury.

How Do I Know If ACL Surgery is Necessary?

Whether ACL surgery is necessary depends on the severity of the injury and the patient's needs. Surgery is usually recommended for active adults who are involved in sports or jobs that require pivoting, turning, or hard-cutting, or who perform heavy manual work. Older patients who have previously been excluded from consideration for ACL surgery may also be considered. However, not all ACL injuries require surgery, and nonsurgical options may suffice if the knee is stable. 

It's important to consult with a healthcare provider to determine the best course of action.

What causes Pelvic Floor Dysfunction? 

Like any muscles in your body, your pelvic floor can be too tight or too weak. When this change happens, you could have symptoms like involuntary loss of urine, pain or discomfort around your pelvic region or low back, and pain with intercourse. 

There could be many different factors that might be contributing to your pelvic floor symptoms.

Some factors that could have contributed to your pelvic floor dysfunction include effects of pregnancy, childbirth, injury, stress, or trauma.

Despite these factors, there are steps you can take to effectively manage and heal your pelvic floor related symptoms.  

Contact us for more information!

Can Pelvic Floor Dysfunction Be Cured?
Pelvic floor Physiotherapist working with patient.

Pelvic floor dysfunction can absolutely be managed and cured by pelvic floor physiotherapy.

Pelvic floor physiotherapists are highly trained and specialized professionals that deal with and fix all sorts of pelvic floor issues.

They will assess your pelvic floor muscles and other relevant structures that could be contributing to your symptoms. Then, they will develop a treatment plan with you so you can get back to doing the things you enjoy.

Your treatment plan may include different sorts of things such as pelvic floor muscle training, an exercise program, hands on manual therapy, education about your problem, and treatment to reduce your pain like heat, cold, trans-electrical nerve stimulation (TENS) and more. 

How Long Does It Take to Fix Pelvic Floor Dysfunction?

Your pelvic health concerns are unique, and determining an effective treatment option depends on many different factors like your health history, the cause of the symptoms, and your physical activity level. 

During your initial appointment, a pelvic floor physiotherapist will ask you questions and assess you to determine what issues need to be addressed. 

After the assessment, the pelvic physiotherapist will explain your condition to you, go over your treatment plan including advice about treatment options. They will let you know the number of visits you may need to effectively treat your pelvic floor condition. 

The number of visits will vary from person to person, but the pelvic floor physiotherapist will try their best to help you fix your pelvic floor condition in the least amount of visits possible. 

Contact us to learn more!

How Can I Benefit From Pelvic Floor Physiotherapy?

Anyone with a pelvic floor can suffer from a pelvic floor issue.

Pelvic floor physiotherapy can help treat a wide variety of pelvic floor issues in many ways

With pelvic floor physiotherapy, you can learn more about your condition, better manage your pain and symptoms, strengthen, lengthen, and activate your pelvic floor muscles, and get back to doing the things you love to do.

How Much Does Pelvic Floor Physiotherapy Cost?

The cost of a pelvic floor assessment and treatment can vary from clinic to clinic. An initial assessment is typically 1 hour and follow-up appointments usually range from 30 minutes to 1 hour. 

At PhysioPlus Health Group, our pelvic floor physiotherapy services are covered by many extended health insurance plans. 

It’s important to remember that the coverage of each insurance plan is different so be sure to ask your insurance company directly if you have questions about its coverage.

Our officer manager would also be happy to help you with any questions you might have, and she can be reached at (437) 747-9236. 

Is Pelvic Floor Physiotherapy Uncomfortable?

The goal of pelvic floor physiotherapy is to provide you with both short and long-term relief to your symptoms so that you can get back to doing the things you love to do. 

Pelvic floor physiotherapy may involve activities like stretching or exercise, which can cause some muscle tightness or soreness. 

These feelings are normal, and the discomfort will start to decrease as your body gets used to this kind of activity. 

Our number one priority is your safety, so please let us know if anything needs to be changed or addressed during treatment. 

We will be happy to accommodate to any of your needs and work together with you to create an effective treatment plan. 

Should I Be Doing Kegels?

Many people have heard of Kegels as a pelvic floor exercise. But did you know that they’re not a good exercise for everyone with a pelvic floor issue? 

For Kegels to be effective and appropriate, you have to have proper form while doing them AND they have to be justified for the specific condition that you have. If not, your pelvic floor symptoms could just stay the same or actually get worse with Kegels. 

Kegels are a pelvic floor exercise that helps to both activate and strengthen your pelvic floor. 

Your pelvic floor-related symptoms could be caused by tight pelvic floor muscles, which can be over-trained and overworked with a strengthening exercise like a Kegel.

Only a trained pelvic health professional can properly assess you in order to determine what your symptoms are from AND how to effectively treat it. 

Breathing exercises are a much more effective way to improve your symptoms. 

Is Pelvic Floor Physiotherapy Covered by Insurance?

Yes pelvic floor physiotherapy is covered by most extended health insurance plans under your coverage for physiotherapy services. Every plan is different in terms of coverage so it’s a good idea to contact your insurance company to ask how much they cover. If you need help or have questions please contact us and our patient experience coordinates would be happy to help!

Do I Need a Doctor’s Referral to See a Pelvic Floor Physiotherapist?

Yes pelvic floor physiotherapy is covered by most extended health insurance plans under your coverage for physiotherapy services. Every plan is different in terms of coverage so it’s a good idea to contact your insurance company to ask how much they cover. If you need help or have questions please contact us  and our patient experience coordinates would be happy to help!

Should I Exercise If I’m Pregnant? 

Physical activity is generally beneficial to maintain or improve the health of most people. 

However, each person is unique so it’s important to ask your doctor if it’s okay for you to exercise during pregnancy.

A pelvic floor physiotherapist and your doctor can work together in order to discuss what safe exercise looks like for you and your unique condition.

How Do Unloader Braces Work?

Unloader braces provide pain relief by improving knee alignment and off-loading or transferring the pressure off the joint to help reduce the bone-on-bone pain from arthritis.

There are many different braces to choose from, all with a variety of features to help off-load your knee. Some people may need a lot of off-loading capabilities, while others need just a slight push and comfort that surrounds the muscles around the knee. The types of activities and sports you participate in will also determine which brace is best for you.

Our bracing specialist can talk to you about your condition, discuss your goals and review all bracing options to ensure you find the brace that’s right for you.

Most insurance plans will cover the cost of custom knee braces. We will provide you with a written estimate which you can submit to your insurance company for approval prior to ordering the brace.

How Can I Get Started with Pelvic Floor Physiotherapy?

There are many physiotherapy clinics that offer pelvic floor physiotherapy.

At Physio Plus Health Group we have several pelvic floor physiotherapists that are highly trained and knowledgeable about different pelvic floor conditions. 

Most importantly, our pelvic floor physiotherapists will help you find the root of your pelvic floor problem and solve it, so you can get back to doing the activities you love to do. 

If you or a loved one are struggling with pelvic pain, you may benefit from pelvic floor therapy.

Book your first appointment today at our clinic located in Bloor West Village and the Kingsway to start feeling better, sooner. We will be happy to help you and can’t wait to be a part of your health journey. 

Why Brace After ACL Surgery?

A brace in the later stages of your rehabilitation, as you prepare to return to play, can help protect your ACL graft from harmful forces that occur during sports and activities. Bracing also improves confidence, allowing you to return to your previous or enhanced level of activity.

Another important reason? Peace of mind. A functional knee brace provides not only confidence for the patient but confidence for the surgeon, knowing that their patient’s knee is protected.

Our braces are made from lightweight materials and are specifically designed for sports and activities.

There are a number of braces to choose from, with a variety of features designed to help protect your knee. Our bracing specialist can help you choose the brace that’s right for you.

What Triggers BPPV Vertigo Attacks?

Vertigo related to BPPV occurs when tiny particles (or calcium crystals) called otoconia become dislodged from their normal location in the inner ear and relocate in one of the three semicircular canals of the inner ear.

Most commonly, the particles relocate in the posterior semicircular canal of the inner ear secondary to gravity and the fact that the posterior canal is at the lowest part of the inner ear.

Semicircular canals sense head rotation. Therefore, changes in head position, such as rotating your head forward, backward or side-to-side, can stimulate the semicircular canal and cause the displaced particle to move within the canal. The movement of the particle within the canal is what causes BPPV-related vertigo. The cause of BPPV is largely unknown but there are a few common trends that can possibly increase your chances of BPPV.

How long will it take to cure my vertigo?

This will depend on your specific diagnosis, symptoms, activity level, and compliance with the exercises. We typically see patients 1 to 2 times a week to start with. Then, the frequency declines as your symptoms improve.

Some vestibular conditions, such as BPPV, can be cured in as few as 1 to 3 visits, whereas other diagnoses may require a longer treatment plan of care. You’ll typically start to notice a difference after a few visits, especially if you’re doing your exercises regularly.

Rest assured that we’ll take into consideration your goals, lifestyle, and diagnosis when creating your treatment plan.

Regardless of the source of your vertigo, our team of physiotherapists at PhysioPlus Health Group in Toronto can get to the root of the problem and provide cutting-edge treatments so you can find relief, once and for all!

What are exercises for BPPV Vertigo?

The head positioning maneuvers are the most important part of the treatment for BPPV vertigo. Sometimes you might have a feeling of imbalance (not true vertigo) after successfully treating BPPV.

Therefore, it is important to follow up with vestibular-based exercises from your vestibular therapist if you are experiencing an imbalance after BPPV. A vestibular physiotherapist will assess your vestibular system (inner ear) to determine what’s causing the ongoing feeling of imbalance and show you exercises that will help this to resolve fully.

Is my dizziness or vertigo related to a vestibular condition?

A thorough evaluation from a vestibular therapist or specialist is essential to determining if your dizziness or vertigo is caused by a vestibular problem, some other cause, or a combination of factors. During your initial evaluation at PhysioPlus, your therapist will perform tests and measures to, not only identify the underlying causes of your symptoms, but also to ID any presentations that warrant additional referrals.

How long does it take for Vestibular Physiotherapy to work?

This can vary based on factors such as diagnosis, symptoms, activity level and compliance. Most often, we see patients 1 to 2 times a week to start with the frequency declining as you progress. As mentioned earlier, some vestibular diagnoses such as BPPV, can be cured quickly in 1 to 3 visits, where other diagnoses may require a longer treatment plan of care. At PhysioPlus, each individual’s lifestyle, diagnosis and goals are taken into account when formulating their plan of care.

What is the best way to deal with knee osteoarthritis?

Dealing with osteoarthritis is much like most other injuries to the body. Good healing and recovery occur over a period of time and require good nutrition, good sleep, and exercise.

Of course, there may be specific instances where other treatments such as medications, injections, or surgery, but these are typically not necessary.

If there is one most effective way to treat osteoarthritis, it’s through specific exercises prescribed by your physiotherapist.

Physiotherapists are “movement specialists” who understand your needs and can determine the exact non-surgical treatment and exercises you need to do to achieve YOUR goals

How should I prepare for my first vestibular rehabilitation appointment?

This can vary based on factors such as diagnosis, symptoms, activity level and compliance. Most often, we see patients 1 to 2 times a week to start with the frequency declining as you progress. As mentioned earlier, some vestibular diagnoses such as BPPV, can be cured quickly in 1 to 3 visits, where other diagnoses may require a longer treatment plan of care. At PhysioPlus, each individual’s lifestyle, diagnosis and goals are taken into account when formulating their plan of care.

What is the GLA:D program?

The GLA:D Canada Program is an 8-week program that has been extensively studied and found to be extremely effective in managing osteoarthritis chronic pain.

The program can also help decrease the use of painkillers, decrease time off work, and help increase your activity level.

The GLA:D program includes some education sessions to help you understand more about osteoarthritis and the ways you can self-manage.

The program also includes extensive neuromuscular exercise sessions to help you learn some exercises that can help your osteoarthritis.

Several different healthcare professionals can provide the GLA:D program, including physiotherapists. Check with your physiotherapist today to learn more.

Will my osteoarthritis keep getting worse?

Research on osteoarthritis has shown us that by continuing to be physically active and maintaining good nutrition and sleep habits, the progression of osteoarthritis can be significantly slowed or even virtually stopped.

However, knowing how to maintain proper nutrition or understanding the best exercises can be difficult to figure out.

That’s why your healthcare team, including your doctor, physiotherapist or chiropractor are there to help. They can help understand the nitty-gritty details and give you the medical advice you need.to get you back to the quality of life you’ve been missing.

Don’t be discouraged by your knee osteoarthritis. Focus on improving these lifestyle factors and you’ll be surprised how much you’re capable of!